Penang Airport Informational Guide to Penang International Airport (PEN) - Non Official

Penang Airport Services

Wi-Fi

Free Wi-Fi is available at Penang Airport. Passengers should connect to "Airport@WiFi" network.

Currency exchange

Currency exchange services are available at Penang Airport.

Baby care facilities

There’s a dedicated baby room in the second level. 

Information desk

Have you got any doubts regarding Penang Airport? The helpful staff at the Information desk will clear them out.

Also, in case of lost luggage, please get there. 

Find it on the first level (Arrivals). 

Medical services

Menara Medical Clinic is ready to attend any medical issue. It is located on the first level. 

Pharmacy

There’s a pharmacy at Penang Airport Terminal.

Prayer rooms

Find 4 Muslim prayer rooms at Domestic Departures, International Departures, Arrivals and VIP room. 

Showers

On the second level there’s the CIC Washroom equipped with showers. It is mandatory to bring your own shower supplies. 

Smoking rooms

There are designated smoking rooms in both international and domestic area.

lost and found 

If you have lost an item at the Airport, we recommend to check at the Information desk. 

luggage storage

There aren’t lockers available for passengers. 

other Services

- ATMs
- Duty free stores
- Shops and Restaurants

Lounges

Cathay Pacific Lounge: International area, third level. From 06:00h to last departure. Services: Premium food, Snacks, Wi-Fi, Newspapers, Magazines, TV, Internet Terminals, Printers and copiers, Telephones. Please note it is a non-smoking facility.

Plaza Premium Lounge (International Departures): International area, third level. From 05:00h to 23:00h. Services: Premium food, Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet Terminals, Telephones. Please note it is a non-smoking facility. Entrance fee: 35€ (3 hours).

Plaza Premium Lounge (Domestic Departures): Domestic area, third level. From 05:00h to 23:00h. Services: Premium food, Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet Terminals, Telephones. Please note it is a non-smoking facility. Entrance fee: 35€ (3 hours).